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Effective Leadership through Communications
A leader's job isn't to gain everyone's approval. An effective leader motivates those who can help in achieving the desired outcome of a project or mission. In a leadership position, it is vital to be consistent, fair and keep the vision of the company in the forefront of all decisions. Those following will then be inspired to do their part. Effective communications is a critical aspect of leadership and is the one characteristic most common among great leaders. With it, they have the ability to formulate and express their ideas along with the conviction and power to inspire and motivate their subordinates. Some may have these attributes by nature, but many leaders have had to learn communication skills. Peter Giuliano, founder and CEO of Executive Communications Group, says, "Unfortunately, most people believe that effective communication abilities are an act of fate or a genetic predisposition when, in fact, one can acquire the skills to speak and present with great success." Executive Communications Group of Englewood, New Jersey, offers the following tips to be an effective L.E.A.D.E.R. Listen - With your ears and eyes wide open, listen to what is being said as well as what is not being said, especially during times of stress. Determine the true problem with interoffice squabbles, client upset or project derailment. Take the time to fix it at that moment. Examine - Think through all problems and look at them from everyone's perspective. Never play favorites and never jump to conclusions. Arm yourself with all the facts, and aim to find the solution that is best for the individual and the group. Assist - Help others to turn mistakes into learning experiences. Don't chew people out for their errors -- go over what went wrong, where others could have helped and how the situation should be handled in the future. Develop - Implement fair policies and solutions. When you need to make a tough call, take time to explain how you arrived at your decision and why you think it is best. Encourage - Provide every employee with the tools, resources and assurance to do the best job. Give people the extra responsibility and gently push them to advance into more demanding roles. If you allow people to grow, they'll reward you with better performance and increased loyalty. Recognize - When deserved, praise the positive in every worker. Do not overlook flaws, but give approval whenever possible.
Source:
Executive Communications Group
Communications and leadership consultants to Fortune 500 companies in a diverse range of industries, Executive Communications Group's expertise has been instrumental in building world-class communicators through public seminars, individual consulting and corporate programs. Peter Giuliano, founder and CEO, and Frank Carillo, president of Executive Communications Group in Englewood, New Jersey, are often sought after by media for commentary and analysis of current events. NBA boss
Jul/Aug 2000
Vol. 1, No. 3, Pg 6
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