Small
business and self-employed taxpayers SCORE Releases New Guide on 10 Simple Steps
to Finding Customers…and Delivering the Goods
Washington, D.C.—SCORE
“Counselors to America’s Small Business” has created a free 24-page
workbook, 10 Simple Steps to Finding Customers…and Delivering the Goods,
presented by The UPS Store. This valuable resource will help small businesses
with marketing outreach and order fulfillment.
The
guide covers some of the most important aspects of customer relations and satisfaction,
including:
- Defining your target market
- Building your brand
identity
- Creating your marketing strategy
- Building a Web site
& using the Internet
- Fulfilling orders & handling shipping
10
Simple Steps to Finding Customers…and Delivering the Goods is free and available
at SCORE’s 389 office locations nationwide. Find the nearest SCORE office
using your ZIP code or city and state at www.score.org/findscore.
SCORE CEO Ken Yancey says, “SCORE mentors can help
small businesses with a variety of marketing, management, finance and technology
issues, especially during an economic downturn.” Yancey adds, “This
new workbook will help give small business owners the tools and resources they
need to reach new markets and satisfy their customers so their businesses stay
strong.”
“As small business owners themselves,
our franchisees understand the challenges and opportunities of running a business,”
says Stuart Mathis, president of Mail Boxes Etc., Inc., a UPS company, and franchisor
of The UPS Store. “Franchisees use their experiences to ease the struggles
and stresses of their small business customers, often becoming an extension of
their customers’ personal staff,” adds Mathis.
With
more than 4,300 locations nationwide, The UPS Store network offers convenience
and expertise in shipping and business services, including: full-service packing
and shipping through UPS and other carriers; mailbox services; black-and-white
and color duplications; finishing services; office/packaging supplies; and notary
services. For more information, visit www.theupsstore.com.
Since 1964, SCORE “Counselors to America’s Small
Business” has helped more than 8 million aspiring entrepreneurs and small
business owners through counseling and business workshops. More than 10,500 volunteer
business counselors in 389 chapters serve their communities through entrepreneur
education dedicated to the formation, growth and success of small businesses.
For
more information about starting or operating a small business, call 1-800/634-0245
for the SCORE chapter nearest you. Visit SCORE on the Web at www.score.org
and www.score.org/women.
