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Update Your Marketing Materials? Time
to Update Your Marketing Materials?
By Andy Grant Copyright
(c) 2010 http://Projector123.com Unless
this is your busiest time of year, this is an ideal time to take an objective
look at your marketing materials and ad campaigns and determine whether or not
it's time for an update. Ideally, marketing materials are
designed to help you close more sales, attract more clients, and save time by
explaining your products or services. Unfortunately, many companies neglect their
marketing materials and send their sales force out with outdated, incorrect, or
ineffective materials. Here are some key points to consider. - Current
data
First, take stock of what you're currently using for marketing materials,
how many copies you have on-hand, what it's currently being used for, and at what
frequency. Go through the materials to determine how much of the information is
accurate and up-to-date.
- Cost of an update
One of the
factors you'll surely want to consider throughout this evaluation process is how
much it will cost you to update your materials. Online marketing is the easiest
to change in an instant, and often changes are inexpensive. Conversely, print
materials are often expensive (and can take awhile) to replace. However, for many
businesses, both formats are essential.
- Website updates
If
you can't afford (or don't truly need) to have a webmaster on staff, it may still
make sense to have an experienced webmaster on retainer, who performs updates
as needed. Alternatively, you may have a savvy staff member or other company employee
who could (with a little training) make these changes as the need arises. Information
changes (contact info, pricing, additions or deletions to services or products,
staff bios, operating hours, press updates, etc.) to your company website should
be made immediately, not "saved up" and made all at once. Often times,
having someone in-house who can make these immediate changes is easier and more
cost-effective than having to go outside of the company.
- Social
media presence
If you don't already have an established social media presence,
what on earth are you waiting for? Whether your demographic includes GenY or Baby
Boomers, social media is growing by an alarming rate, and if you don't have a
social media strategy, you are most definitely leaving cash on the table. Likewise,
if you launched a Facebook page and opened a Twitter account, but your audience
(friends / follower) numbers aren't steadily rising into the thousands, your campaign
is not as effective as it could be.
- Obsolescence?
Some
companies continue to produce marketing materials that aren't truly making any
kind of impact, whether for closing sales or increasing publicity or spreading
the word. Take a good look at all your marketing materials to see if any of them
are truly obsolete. For example, if your staff no longer makes sales calls, then
you can stop ordering print brochures, unless you plan to use them as a direct
mail piece. If you discover that any of your methods or materials have become
obsolete, cease using it and look for ways you can enhance whatever is working.
-
Efficacy of materials
Are you currently performing any kind of tracking
to discover what materials are working (specifically, converting to sales or new
clients) and which aren't? In many cases, this can be as simple as asking a new
client "how did you find out about us?" If the majority of your business
is conducted online, there are many tracking methods that can be employed to track
which sales are coming through which venues. By tracking your marketing methods,
you can easily see which are working (and therefore, may warrant an even greater
investment) and which are not (and may be retired or discarded). Ongoing communication
with sales staff may also be useful in ascertaining which methods are working
and which are not.
- Input from staff
Speaking of the sales
staff, be sure to communicate with your sales staff before discarding any seemingly
ineffective materials (or before creating new materials). The staff has a unique
viewpoint (and a vested interest) in participating in adjusting or creating new
sales materials. Additionally, non-sales professionals can offer valuable feedback
as well.
Credit:
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10 Cornerstone Principles of Marketing NBA
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Tips For Your Small Business Website Reprint
of this article does not constitute an endorsement by the National Business Association;
the article is for informational purposes for our members and viewers of our Web
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