National
Business Association
In Partnership with the Self-Employed.
www.nationalbusiness.org
Welcome
to the "Biz Corner", the NBA's weekly E-newsletter.
May
29, 2008
1. Handling Complaints Without Making Things Worse
2. Five Tips for Taking Risks and Expanding Your Comfort Zone
3. IRS e-file
Up Sharply in 2008
4. NBA Benefit Provider - Super 8 Motels
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1.
Handling Complaints Without Making Things Worse
Copyright
(c) 2008 Mark Silver
Heart Of Business
http://www.heartofbusiness.com
The
email comes, or the phone rings, and there's an absolute flood pouring
right
at you. "Hey, you didn't do what you said you would do. This didn't
work
as advertised. You goofed!" Yup, a complaint. Ahhh! A complaint?
But
you poured your heart and soul into it, how could they complain?
The
"How and Why" complaints may mean more business for you:
http://www.nationalbusiness.org/NBAWEB/Newsletter2008/2514.htm
2. Five Tips for Taking Risks and Expanding Your Comfort
Zone
by Renita Kalhorn
http://www.intheflowcoaching.com
©
2008
When speaking to groups of corporate professionals
on peak performance,
I ask them: "How many of you consciously take risks
on a regular basis?"
Only a few people raise their hand, and those who
don't look vaguely
uncomfortable even just thinking about it.
Enjoy
the challenge of navigating unfamiliar environments and taking risks:
http://www.nationalbusiness.org/NBAWEB/Newsletter2008/2515.htm
*** Washington Watch ***
3.
IRS e-file Up Sharply in 2008
The Internal Revenue Services
e-file program set another record in the
just-finished 2008 filing season,
while Web page visits to IRS.gov also
reached new highs in part due to interest
in economic stimulus payments.
Learn more about
how to comply with the small business federal laws:
http://www.nationalbusiness.org/NBAWEB/Newsletter2008/2516.htm
*** Celebrate the 8 ***
4.
NBA Benefit Provider - Super 8 Motels
At Super 8,
we pride ourselves on delivering our 8-Point Promise consistently
from coast
to coast. If you have any questions on this program, be sure to
ask the local
property manager. Celebrate the 8 this summer!
Click
here for more information about this NBA Benefit Provider:
http://www.nationalbusiness.org/nbaweb/Member_Benefits/L261_9.htm
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